Privacy Policy — 995be

1Information We Collect

When you register or interact with 995be, we may collect the following categories of personal information. We only collect data that is necessary to provide you with a safe, functional, and compliant betting and casino experience:

• Identity information: full name, date of birth, and government-issued ID details for account verification.
• Contact information: email address, phone number, and your registered city or district in Bangladesh (e.g., Dhaka, Chittagong, Sylhet).
• Financial information: BDT deposit and withdrawal records processed via bKash, Nagad, Rocket, Upay, or bank transfer. We do not store full card or mobile wallet credentials on our servers.
• Technical information: IP address, device type, operating system, browser type, session timestamps, and pages visited on our platform.
• Behavioural data: game history, betting patterns, session duration, and responsible gaming preferences you set on your account.

2How We Use Your Information

995be uses your personal data for specific, legitimate purposes only. We do not engage in speculative data use, profile-building for advertising networks, or selling your information to any party. The purposes for which we process your data include:

• Account creation, authentication, and ongoing account management so you can safely access your 995be profile.
• Processing and verifying BDT deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment channels.
• Fraud prevention, anti-money-laundering checks, and responsible gaming monitoring to protect both the platform and its users.
• Delivering customer support, responding to account queries, and resolving disputes or complaints promptly.
• Sending you important transactional notifications and, where you have consented, relevant promotional offers related to cricket betting, slots, and live casino games.

3Data Sharing & Disclosure

995be does not sell, rent, or trade your personal information to external parties for commercial purposes. We may share limited data only in the following strictly controlled circumstances:

• Payment processors and financial partners (including bKash, Nagad, Rocket) who require transaction data solely to complete your requested payment.
• Technology and security service providers who assist us in operating the platform, under strict data processing agreements that forbid any secondary use of your information.
• Law enforcement or regulatory bodies when disclosure is required by applicable law, court order, or to investigate suspected fraud or illegal activity.

In all cases, data is shared on a need-to-know basis only, and we require all third parties to respect the security and confidentiality of your information in line with this policy.

4Cookies & Tracking Technologies

995be uses cookies and similar tracking technologies to operate core platform functionality, remember your preferences, and analyse how users interact with our site. Cookies are small data files stored on your device. Some cookies are strictly necessary for the site to function (for example, to keep you logged in during a session), while others are used to improve your experience and help us understand aggregate usage patterns.

You may configure your browser to refuse non-essential cookies, though doing so may limit certain features of 995be. We do not use third-party advertising trackers or cross-site behavioral profiling tools on this platform.

5Data Security

995be employs industry-standard technical and organisational measures to protect your personal information against unauthorised access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit, access control policies limiting internal data access to authorised personnel only, regular security reviews of our infrastructure, and secure storage protocols for all personal data at rest.

While we make every reasonable effort to secure your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your rights, we will notify you in accordance with applicable obligations and take immediate steps to mitigate any harm.

6Data Retention

995be retains your personal information for as long as your account remains active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer required for these purposes, we securely delete or anonymise it. Account closure requests submitted to our support team will be processed within a reasonable timeframe, subject to any outstanding obligations on your account.

7Your Rights Over Your Data

As a 995be account holder, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team using the details at the bottom of this page:

• Right of access: request a copy of the personal data 995be holds about you.
• Right of rectification: ask us to correct any inaccurate or incomplete personal information on your account.
• Right of erasure: request deletion of your personal data where it is no longer needed for the purpose for which it was collected, subject to legal retention requirements.
• Right to object: object to the processing of your data for direct marketing purposes at any time.
• Right of portability: request a structured, machine-readable export of your personal data where technically feasible.

We aim to respond to all data rights requests within 30 days. In some cases involving complex account histories or legal considerations, we may notify you of a reasonable extension.

8Third-Party Payment Services

995be supports BDT deposits and withdrawals through trusted Bangladeshi payment services including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and selected bank transfer channels. When you initiate a payment through these services, you are also subject to their respective privacy policies. We strongly recommend you review the privacy terms of any payment provider you use.

995be is not responsible for the data handling practices of these independent payment providers. We only receive the minimum transaction confirmation data necessary to credit or debit your 995be account balance.

9Age Restriction & Minor Protection

995be is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a user under the age of 21 has provided us with personal information, we will take immediate steps to delete that information and close the associated account. If you believe a minor has registered on our platform, please contact us immediately at [email protected].

10Changes to This Privacy Policy

995be reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When material changes are made, we will update the 'Last updated' date at the top of this page and, where appropriate, notify registered users by email or through an in-platform notice. Your continued use of 995be after any changes are posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

11Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 995be handles your personal data, please do not hesitate to reach out to our dedicated support team. We are committed to addressing your enquiries promptly and transparently.